Privacy Policy

Introduction

Welcome to Soutle, the AI-powered video creator service developed by Aptiw, Inc. ("we," "us," or "our"). Protecting your privacy is important to us, and this Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information:

• Name, email address, and contact information when you sign up or communicate with us.
• Billing information, including payment details, to process subscriptions and purchases.

1.2 Usage Data:

• Information about how you interact with our platform, including IP address, device type, browser type, and operating system.
• Log files, usage patterns, and video creation activities.

1.3 Uploaded Content:

Files, images, and other content you upload to create videos.

1.4 Cookies and Similar Technologies:

Cookies, web beacons, and other tracking technologies to improve your experience and gather analytics.

2. How We Use Your Information

2.1 Service Delivery:

• To provide and enhance our video creation services.
• To personalize your experience on the platform.

2.2 Account Management:

• To manage your account, process payments, and communicate with you about your subscription or account status.

2.3 Improvement and Analytics:

• To monitor usage patterns, improve our platform, and develop new features.
• To conduct research and analyze trends to enhance user experience.

2.4 Marketing and Communication:

• To send updates, promotional materials, and service-related notifications (you can opt out of marketing communications).

3. How We Share Your Information

3.1 Service Providers:

With trusted third-party providers who assist in delivering our services, such as payment processors, hosting services, and analytics tools.

3.2 Legal Requirements:

When required by law or to protect our legal rights, such as responding to lawful requests by public authorities.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices and Rights

5.1 Access and Control:

You can access, update, or delete your account information at any time through your account settings.

5.2 Opt-Out:

You can opt out of receiving promotional communications by following the unsubscribe link in our emails.

5.3 Data Requests:

If you wish to exercise your rights under applicable data protection laws, such as requesting access, correction, or deletion of your data, contact us at [email protected].

6. Retention of Information

We retain your information only as long as necessary to provide our services or as required by law. Uploaded content may be retained for a limited period to support your projects but will be deleted per your request or our retention policy.

7. Children's Privacy

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

8. International Data Transfers

Your information may be processed in countries other than your own. We take steps to ensure that your data is handled securely and in accordance with this Privacy Policy, regardless of location.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date." Continued use of our platform constitutes your agreement to the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]

Thank you for trusting Soutle. Your privacy is our priority.